Recruitment and Training

At Miss Maud, we know that employing and training the right staff is the key to better service, and the basis of our success. This is why our staff are regarded as the best in their field. Miss Maud staff aim to create a special environment for customers, which we call, "The Miss Maud Experience" - afterall, the art of fine service is about being customer-oriented and adding value.

Customer Service Philosophy at Miss Maud

We take pride in delivering excellent quality service to every customer, every time. It is core to our brand and our company culture. Our service is friendly and professional.

At Miss Maud, excellent customer service means:

• Reading the customer's needs and exceeding their expectations
• Making customers feel special and appreciated
• Creating a comfortable, relaxed, clean and safe environment
• Serving gorgeous products
• Offering clear and honest communication through excellent product knowledge.